Service Management Practice

Best Practices And New Perspectives In Service Science And Management

The Itil 4 Service Management Handbook: A Practical Guide To Four Dimensions, Guiding Principles, Service Value System, And Best Practices Paperback By R. Parvin

Strategic Management Of Professional Service Firms : Theory And Practice

It Service Management From Hell!: A Guide To Worst Practices

Management And Information Systems In Human Services: Implications For The Distribution Of Authority And Decision Making (Haworth Series In Social Work Practice)

Core Security Patterns: Best Practices And Strategies For J2ee?, Web Services, And Identity Management (Sun Core Series)

Bpel Cookbook: Best Practices For Soa-Based Integration And Composite Applications Development: Ten Practical Real-World Case Studies Combining ... Management And Web Services Orchestration

It Service Management Global Best Practices: Volume 1