Rick Kirschner

Wie Man Mit Menschen Klarkommt, Die Man Nicht Ausstehen Kann

Dealing With People You Can't Stand: How To Bring Out The Best In People At Their Worst

Dealing With Difficult People

Dealing With People You Can't Stand: How To Bring Out The Best In People At Their Worst

Dealing With People You Can't Stand

Dealing With Difficult People

Amarás A Tus Clientes : Estrategias Y Técnicas Para Satisfacer Siempre A Sus Clientes Más Exigentes