Kate Zabriskie

A Mixed Bunch: 21 Cases For Diversity Training

S.O.S.: Help For The Help Desk

Digging Out: How To Get Organized And Get Control When You Are Overworked, Overcommitted, And Overwhelmed

The Customer Connection: Twenty Essential Communication Skills For Giving Better Service

Thomas Goes To The Black Sea: A Trip To Amasra

Taming The Time Monster: How To Stop Procrastinating, Start Planning, And Get More Done

Thomas Goes To New York: A Weekend Adventure

Thomas Goes To The Beach: Sand, Sun, And Slushies

The Attitude Day Spa: Managing Stress, Building Self-Esteem, And Staying Positive At Work

Patients Plus: Delivering Customer Service For Better Patient Satisfaction