Hernon Peter

The Great Rescue

Statistics

Convergence And Collaboration Of Campus Information Services

Library Leadership In The United States And Europe

Viewing Library Metrics From Different Perspectives

The Next Library Leadership

Engaging In Evaluation And Assessment Research

The Great Rescue

Statistics (Rev)

Service Quality In Academic Libraries

Service Quality In Academic Libraries

An Action Plan For Outcomes Assessment In Your Library

Evaluation And Library Decision Making

Academic Librarians As Emotionally Intelligent Leaders

Revisiting Outcomes Assessment In Higher Education

Linking The U.S. National Technical Information Service With Academic And Public Libraries

U.S. Government On The Web

8.4 Peter Hernon

8.4. Peter Hernon

8.4

Reflecting On The Future Of Academic And Public Libraries

Managing With Data

Assessing Service Quality: Satisfying The Expectations Of Library Customers, Third Edition

Under The Influence: The Unauthorized Story Of The Anheuser-Busch Dynasty