What Every Library Director Should Know - Curzon, Susan Carol

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Résumé :
By Susan Carol Curzon...

Biographie:
Susan Carol Curzon...

Sommaire:

Dedication
Acknowledgements
Introduction
Chapter One: At the Helm
The Librarian-in-chief
The Master of Integration
The Proof is in the Pudding
Downstream Thinking
Conspiracy of Silence
Target Fixation
The Long-distance Runner
The Importance of Making a Good Impression
Chapter Two: Unbuckle the Library
Idea flow
How Ideas Flow
Diversity and Inclusion
Assessing the Library
A Frank Moment about Assessment
Assessment Underway
Choosing the Assessment Approach
Assessment Methods
Personnel Resources
Targets of Assessment
Timing
Using the Results of Assessment
Controlling Expectations
Chapter Three: Engaging People
People Who Like People
Stand Up Director
Not One of the Gang
The Fighter in the Ring
The Actor on the Stage
Checking Your Ego
The Power Seekers
Building the Management Team
Driving the Staff Crazy
Minding the Message
Staff Morale
Relationships in the Workplace
Union actions
The Politically Connected Staff
Hello to New Employees
Job Crafting
Working Remote
Flexible Scheduling
The Exit Interview
Saying Farewell
Chapter Four: Customer Number One: Your Boss
Living the Context
Bucking the Boss
Being Tough with Yourself
Market Yourself
Relating to the Boss' Boss
Relating Effectively
The Booster
Bad Bosses
Chapter Five: Dealing with Governing Boards
Degrees of Control
Basic Principles
Developing an Agenda
Making the Board Look Good
Boards Under Siege
Bad Boards
Chapter Six: Dollar sense
The Breadwinner
Know the Dollars
Manage the dollars effectively
Walking the Straight and Narrow
The Boss and Money
Getting Audited
Managing Time
Employee Turnover
Chapter Seven: The Borders of the Realm
A Friend Indeed
Network vs. Clique
The Danger Zone
Tattletale
Poachers
Friends of the Library
Community Groups
Student Associations
Elected Officials
Chapter Eight: Dealing with the Media
The Double-edged Sword
Being Interviewed: Preparation
The Written Word
Being Interviewed: Responding
The Drop-in Reporter
The Reporter: Friend or Foe?
Bad News Day
Two-week Rule
Staff Involvement
Chapter Nine: A Death in the Library
Emotional Impact
The Dying Colleague
Dying in the Library
Sharing the News
Attending the Funeral
Practical Concerns
A Grateful Library
The Year After
When a Family Member of Staff Passes
Chapter Ten: Changing Times
Taking Heart
Pattern of Decision-Making
World of Gray
Outside Forces of Change
Change Fatigue
Handling a Setback
The Price of Not Changing
Problems without Solutions
Project Management
Chapter Eleven: Transitions

Starting the New Job
The Secretary to the Director
Promoted from Within
Accidental Director
Job Shock
The End of the Lin...