Stop the Monkey Business - Cleveland, David L.

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Résumé :
In Cleveland's Primer to become a great leader, he makes it clear that WTF doesn't stand for Win The future. Compelling cases are made for why:Execution eats Strategy for Breakfast. There is a reason there are thousands of successful small businesses that can't even spell Strategy. They know how to execute the processes of their business. The Truth Will Set You Free, especially when it comes to dealing with problem employees. Face the brutal facts and quit torturing your employees and customers. No one should have the authority to disappoint a customer if you want to survive in today's competitive environment. Customer Centered is binary. You either are, or you are not. Succession Planning without first building the right Organization is like building a home without a plan. Get the organization right before you start planning its future staffing. Core Values that don't focus on what your customer needs and wants is a waste of time. This is where you can differentiate your business from the competition. Quit looking for the Holy Grail of Leadership there is no one right way but four basic styles that you need to become adept at. With a been there and done that approach and an irreverent style, Cleveland makes this topic fun and informative for the new Manager and the Old Pro who needs to sharpen his or her skills. ...

Biographie:
Dave Cleveland, a lifelong Tulsan, pursued his first career in Human Resources after completing his MBA at the University of Tulsa. His early success as a 20-something Director of Personnel for two international companies led to his getting a chance to actually run a business before age 35, as President of Hilti's Latin America division. Over the next 30 years, he went on to lead several other family businesses in several different industries. He's a big believer in experience being the greatest teacher and likes to tell his clients, Hell, if I can just teach you half the things I have screwed up over the course of my career, you have a decent chance of being successful. Having tried retirement over 7 years ago, where he failed miserably, he is now the Managing Partner of Corporate Performance Group. His business focuses on working with business owners and presidents to develop strategies that can lead to achieving their personal long-term vision of success. Dave has a strong passion for the Not-for-Profit sector and has served as Board Chair for many of them in the Tulsa and Oklahoma area. His commitment continues today, with over one-third of his consulting time dedicated to helping their boards and leadership establish strong executable strategies.