Kinder Conversations - Keogh, Tim

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Résumé :
So practical and easy: this transformed my relationships at work and at home. Lisa, NHS Director. The Kinder Feedback Method helps you have the conversations that matter most, in the relationships that mean the most. We are told some conversations are just plain difficult. But what if those difficult conversations, could be easy? What if you could talk things out without falling out? Speak up without clamming up? Stop molehills of disagreement from becoming mountains of discord? Packed with real-life stories and helpful examples, Kinder Conversations offers practical skills to make difficult conversations easy, with anyone and on any topic. With Kinder Conversations you will learn to confidently: - Master the unique BUILD structure to bring kindness to your vital conversations - Start off on the right foot, to move past the issue to resolution - Speak up confidently about behaviour, bullying, racism and many other topics - Feel the fear and say it anyway - Receive difficult feedback as a gift, not an insult - Benefit from the surprising positive secret to thriving relationships you won't find in other feedback approaches. Tim is a globally recognised expert in creating kinder cultures and has developed and refined the Kinder Feedback Model in workshops with more than a hundred thousand people in pressure-cooker environments like healthcare, education, finance and technology. Are you ready to learn to give feedback without the fear, the friction, or the fallout?...

Sommaire:
So practical and easy: this transformed my relationships at work and at home. Lisa, NHS Director. The Kinder Feedback Method helps you have the conversations that matter most, in the relationships that mean the most. We are told some conversations are just plain difficult. But what if those difficult conversations, could be easy? What if you could talk things out without falling out? Speak up without clamming up? Stop molehills of disagreement from becoming mountains of discord? Packed with real-life stories and helpful examples, Kinder Conversations offers practical skills to make difficult conversations easy, with anyone and on any topic. With Kinder Conversations you will learn to confidently: - Master the unique BUILD structure to bring kindness to your vital conversations - Start off on the right foot, to move past the issue to resolution - Speak up confidently about behaviour, bullying, racism and many other topics - Feel the fear and say it anyway - Receive difficult feedback as a gift, not an insult - Benefit from the surprising positive secret to thriving relationships you won't find in other feedback approaches. Tim is a globally recognised expert in creating kinder cultures and has developed and refined the Kinder Feedback Model in workshops with more than a hundred thousand people in pressure-cooker environments like healthcare, education, finance and technology. Are you ready to learn to give feedback without the fear, the friction, or the fallout?...