Innovation in Public Services -

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Résumé :
In response to changes in internal needs, external organizational environments, and the expectations of shareholders, innovation is now an important common-place aspect of governance and the running of public service organizations. This book contributes towards the discussion of PSO innovation through theoretically informed empirical studies of innovation across a range of theories, topics and fields. The studies - which examine the situation in a range of countries in Europe and Asia - cover a range of different organizations such as non-profits, health service organizations, and local governments. This book was originally published as a special issue of Public Management Review....

Biographie:

Introduction 1. Internal and External Antecedents of Process Innovation: A review and extension 2. The Innovation Imperative: An analysis of the ethics of the imperative to innovate in public sector service delivery 3. Multiple Institutional Logics in Health Care: 'Productive Ward: Releasing Time to Care' 4. Strategies for Introducing Organizational Innovation to Public Service Organizations 5. Innovation-Oriented Culture in the Public Sector: Do managerial autonomy and result control lead to innovation? 6. From Hero-Innovators to Distributed Heroism: An in-depth analysis of the role of individuals in public sector innovation 7. Innovation in the Public Procurement Process: A study of the creation of innovation-friendly public procurement 8. Evaluation of the Impacts of Innovation in the Health Care Sector: A comparative analysis 9. Mandate Versus Championship: Vertical government intervention and diffusion of innovation in public services in authoritarian China 10. Determinants of Innovative Behaviour in Flemish Nonprofit Organizations: An empirical research 11. Exploring Managerial Mechanisms that Influence Innovative Work Behaviour: Comparing private and public employees 12. Diffusion and Assimilation of Government Microblogging