Project Quality Management, Third Edition - Kenneth H Rose

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Résumé :
Project Quality Management: Why, What and How, Third Edition adds helpful detail and action steps to the generally described principles defined in A Guide to the Project Management Body of Knowledge—...

• Preface
  About the Author
  Web Added Value
• Section I. Quality Foundations
  Chapter 1: Understanding Quality in the Project Management Domain
  Chapter 2: Evolution of Quality and Its Contemporary Application to Projects
  Chapter 3: Pioneers and Paradigms
• Section II. Quality Management
  Chapter 4: Project Quality Planning
  Chapter 5: Project Quality Assurance
  Chapter 6: Project Quality Control and Quality Improvement
• Section III. Tools for Managing Project Quality
  Chapter 7: Collecting and Understanding Project Data
  Chapter 8: Understanding Project Processes
  Chapter 9: Analyzing Project Processes
  Chapter 10: Solving Project Problems
  Chapter 11: Common Project Practices
• Section IV. Quality in Practice
  Chapter 12: Project Systems and Solutions
  Chapter 13: Why Not Quality?
• Epilogue
  Appendix 1: Case Study: Dakota Wireless Network
  Appendix 2: Project Training
  Appendix 3: Project Leadership
  Appendix 4: Leading Change: A Model by John Kotter
  Index
...

Sommaire:
7th Edition (PMBOK Guide). It augments those methods with more detailed, hands-on procedures that have been proven through actual practice. This edition presents case examples that illuminate the theory of quality planning, assurance, and control with real-world narratives, including situation, analysis, and lessons learned. It also provides course discussion points and practical exercises at the end of each chapter.

In its first edition, Project Quality Management was the recipient of the PMI David I. Cleland Project Management Literature Award. The award-winner offered project managers a specific, succinct, step-by-step project quality management process found nowhere else. This third edition features updated and enhanced material that meets the needs of practitioners, trainers, college instructors, and their students! Course instructor material is also available....