Values, Technology and Work - Mumford, E.

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Sommaire:
1. Introduction.- 1.1. The Objective of the Research.- 1.2. The Rise of the Rational Ethic.- 2. What are Values?.- 2.1. The Origin of Values.- 2.2. A Definition of Values.- 2.3. Values and the Social Scientist.- 2.4. Classifying Values.- 2.5. Choosing Values.- 2.6. Conclusions.- 3. Theoretical Tools.- 3.1. A Framework for the Study of Values.- 3.2. A Framework for Identifying and Measuring Values.- 3.3. A Framework for the Study of Job Satisfaction.- 3.4. A Framework for Describing Jobs.- 3.5. Conclusions.- 4. Systems Designers: Their Values and Philosophy.- 4.1. Rokeach Values.- 4.2. Organizational Values.- 4.3. Conclusions.- 5. The Research Situations, Research Methodology and Framework of Analysis of the Case Studies.- 5.1. Research Methodology.- 5.2. Framework of Analysis.- 5.3. Conclusions.- 6. The Industrial Firms: A. Chemco Distribution Services Department.- 6.1. History of the Home Trade Section Batch Computer System.- 6.2. History of the Export Section Batch Computer System.- 6.3. Organizational Values.- 6.4. Work Values.- 6.5. Goal Setting and Attainment.- 6.6. Adaptation.- 6.7. Integration.- 6.8. Management's Evaluation of the System.- 6.9. Conclusions on the Chemco Computer Systems.- 7. The Industrial Firms: B. Asbestos Ltd..- 7.1. The Building and Insulation Department: the Batch Computer System.- 7.2. The Impact of the Batch Computer System on Job Satisfaction.- 7.3. The On-Line Computer System.- 7.4. Organizational Values.- 7.5. Work Values.- 7.6. Goal Setting and Attainment.- 7.7. Adaptation.- 7.8. Integration.- 7.9. Management' s Evaluation of the System.- 7.10. Conclusions on the Asbestos Ltd. On-Line System.- 8. The Government Department: The Inland Revenue, Centre 1.- 8.1. Historical Developments in the Inland Revenue.- 8.2. The ResearchSituation.- 8.3. Organizational Values.- 8.4. Work Values.- 8.5. The Departments which were Investigated in Centre 1.- 8.6. Goal Setting and Attainment.- 8.7. Adaptation.- 8.8. Integration.- 8.9. Management's Evaluation of the System.- 8.10. Conclusions on the Inland Revenue and Centre 1.- 9. The International Bank.- 9.1. The Work of a Foreign Exchange Department.- 9.2. Organizational Values.- 9.3. Work Values.- 9.4. Goal Setting and Attainment.- 9.5. Adaptation.- 9.6. Integration.- 9.7. Management's Evaluation of the System.- 9.8. Conclusions on the International Bank On-Line System.- 10. Conclusions on Systems Design in the Two Firms, the Government Department and the International Bank.- 11. Values and the Change Process.- 11.1. The Model.- 11.2. Values, Interests, Norms and Attitudes.- 11.3. Values and Roles.- 11.4. Systems Designers, Managers and Clerks.- 11.5. Values and Change in the Four Organizations.- 11.6. Conclusions.- 12. The Management of Future Technology - A Problem of Uncertain Visions and Values.- 12.1. The Nature of New Office Technology.- 12.2. The Automated Office.- 12.3. The Questions that Need Asking.- 12.4. Strategies for Change.- 12.5. The Needs and Interests of Different Groups.- 12.6. Conclusion.- Appendix A.- Appendix B. Job Satisfaction Questionnaire Used in Research.- References.- Author Index.