Digital Etiquette for Dummies - Eric Butow

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Biographie:
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Sommaire:
Introduction 1 Part 1: Etiquette Guidelines 5 Chapter 1: Defining Etiquette in the Digital Age 7 Chapter 2: The Legal Ins and Outs of Etiquette 23 Chapter 3: Minding Your Online Manners at Any Age 51 Part 2: Social Media Etiquette 63 Chapter 4: Learning the Language of Social Media 65 Chapter 5: Sharing Your Thoughts in Posts and Comments 81 Chapter 6: Handling Negative Comments and Reviews 101 Chapter 7: Going Viral: The Good, the Bad, and the Unintended 115 Chapter 8: Group Decorum 129 Chapter 9: Being Likeable During Livestreaming 143 Part 3: Email Courtesies 157 Chapter 10: Email Best Practices That Won't Let You Down 159 Chapter 11: Spam, the Law, and You 169 Part 4: Virtual Meeting Manners 187 Chapter 12: The Basics of Virtual Meetings 189 Chapter 13: Leading a Virtual Meeting 201 Chapter 14: Making an Appearance at a Virtual Meeting 215 Chapter 15: Webinar and Online Event Proprieties 229 Part 5: Mobile Mien 245 Chapter 16: Context in Messaging and SMS 247 Chapter 17: No One Wants to Hear Your Phone 257 Chapter 18: When and How to Use Text Messaging SMS 269 Chapter 19: Pleasant Direct Messaging 283 Part 6: The Part of Tens 303 Chapter 20: Ten Good Manners to Follow 305 Chapter 21: Ten Bad Behaviors to Avoid 313 Index 321