Quality in Education - Arcaro, Jerry

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Résumé :
Although hundreds of school improvement programs have been launched in the United States over the past quarter century, very few of them have been successful...

Biographie:
IntroductionWhat Does It Take for a School or District to Be Successful?History of QualityTotal Quality SchoolsTotal Quality Schools ModelLeadershipMalcolm Baldridge National Quality Award for EducationThe Award CriteriaWhy Should Schools Implement the Malcolm Baldridge National Quality Award Assessment Process?TQM in EducationCharacteristics of a Total Quality SchoolHow Quality Supports the School Improvement ProcessImplementing Quality in the ClassroomClassroom DesignCurriculum IssuesEvaluation ProcessDiscipline IssuesInclusionThe TeacherParental InvolvementQualityThe Principles of QualityDr. W. Edwards Deming's Quality Principles Applied to EducationExamples of Quality SchoolsBay-Arenac Intermediate School DistrictRegion 3 Technical High SchoolTQM Implementation WheelOrganizing for QualityDetermining the Requirements for SuccessPresentation to the School BoardQuality Steering CommitteeQuality Steering Committee Meeting GuidelinesCreating Quality Task TeamsThe Problem-Solving CycleOrganizing for QualityPlanning for QualityImplementing QualityMonitoring for QualityProblem-Solving Tools and TechniquesTeam BuildingDeveloping a Customer FocusBeliefs and ValuesVision StatementMissionCritical Success FactorsGoals and ObjectivesQuality Benefits StatementBasic Problem-Solving ToolsFlowchartCheck SheetPareto DiagramCause-and-Effect Diagram (Fishbone Diagram)GraphControl ChartHistogramScatter DiagramTimeline ChartForce Field AnalysisAffinity DiagramProcess ModelingProfessional AssessmentCost of QualityQuality Application GridNecessary and Avoidable CostsContinuous ImprovementExamining ProcessesInput-Output ModelContinuous ImprovementWhy TechniqueBenchmarkingConclusionIndex...

Sommaire:
Jerry Arcaro...