Assertiveness and Diversity - A. Townend
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Présentation Assertiveness And Diversity de A. Townend Format Relié
- Livre Économie
Résumé :
The book explores the relationship between assertiveness and diversity. The case studies and personal stories illustrate how individuals, teams, and organizations can make a difference and make it possible for everyone to be valued for who they are respected for what they do....
Biographie:
Anni Townend is a leadership consultant, coach and facilitator with over twenty years of experience working with people in organisations. The focus of her work is on helping people to develop greater self-confidence, meaning and purpose, and to enjoy more positive and creative working relationships in which there is true respect and understanding. www.annitownend.com
...
Sommaire:
PART I: OVERVIEW PART II:?WHAT IS ASSERTIVENESS? Philosophy of Assertiveness Positive Self-Assertion Assertive Communication Assertive Relationships Managing Conflict Dealing with Bullying PART III: WORKING WITH PERSONALITY DIFFERENCES Models for Working with Personality Differences Using the MBTI Using FIRO-B Belbin Team Roles The Learning Cycle and Learning Styles PART IV: MULITCULTURAL DIFFERENCES, DIFFERENCES OF SEXUAL ORIENTATION, AND GENDER DIFFERENCE Multicultural Differences Differences in Sexual Orientation Gender Difference Working with Multicultural Differences PART V: ASSERTIVENESS AND DIVERSITY IN ORGANIZATIONS Making the Business Case for Diversity Meeting the Work-Life Balance Needs of Employees Corporate Ombuds Workplace Counseling The Power of Assertive Relationships 360 Review Feedback Assertive Leadership Coaching Promoting Happiness at Work Conclusions...
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