ISE Interviewing: Principles and Practices - Charles Stewart

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Résumé :
Interviewing: Principles and Practices, the most widely used text for the interviewing course, continues to reflect the growing sophistication with which interviewing is being approached, incorporating the ever-expanding body of research in all types of interview settings, recent communication theory, and the importance of equal opportunity laws on interviewing practices. It provides the most thorough treatment of the basics of interviewing, including the complex interpersonal communication process, types and uses of questions, and the structuring of interviews from opening to closing.

Biographie:
Charles J. Stewart is the former Margaret Church Distinguished Professor of Communication at Purdue University where he taught from 1961 to 2009. He taught undergraduate courses in interviewing and persuasion and graduate courses in such areas as persuasion and social movements, apologetic rhetoric, and extremist rhetoric on the Internet. He received the Charles B. Murphy Award for Outstanding Undergraduate Teaching from Purdue University and the Donald H. Ecroyd Award for outstanding Teaching in Higher Education from the National Communication Association. He has written articles, chapters, and books on interviewing, persuasion, and social movements. He has been a consultant with organizations such as the Internal Revenue Service, the American Electric Power Company, Libby Foods, the Indiana University School of Dentistry, and the United Association of Plumbers and Pipefitters. He is currently a Court Appointed Special Advocate for children (CASA).

Sommaire:
Preface Chapter 1 An Introduction to Interviewing Chapter 2 An Interactional, Collaborative Communication Process Chapter 3 Questions and Their Uses Chapter 4 Structuring the Interview Chapter 5 The Informational Interview Chapter 6 The Survey Interview Chapter 7 The Recruiting Interview Chapter 8 The Employment Interview Chapter 9 The Performance Review Interview Chapter 10 The Persuasive Interview Chapter 11 The counseling Interview Chapter 12 The Health Care Interview