Resources, Co-Evolution and Artifacts: Theory in Cscw -

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Résumé :
How do software and other technical systems come to be adopted and used? People use software and other technical systems in many ways, and a considerable amount of time and energy may be spent integrating the functionality of the system with the everyday activities it is intended to support. Understanding how this comes about, and understanding how to design systems so that it happens more easily, is a topic of great interest to the CSCW, IT and IS communities. Resources, Co-Evolution and Artifacts: Theory in CSCW approaches this problem by looking at resources - artifacts that have come to be used in a particular manner in a given situation - and examining how they get created, adopted, modified, and abandoned. The theoretical and empirical studies in this volume examine issues such as: - how resources are tailored or otherwise changed as situations change; - how a resource is maintained and reused within an organization; - the ways in which the value of a resource comes to be understood; - the ways in which an artifact is transformed to function more effectively; - how one might approach the problem of designing a resource de novo.

Biographie:
Written by senior researchers in CSCW. Wendy Kellogg is one of the founders of Human-Computer Interaction and CSCW.

Sommaire:
Artifacts and Their Development.- The Birth of an Organizational Resource: The Surprising Life of a Cheat Sheet.- The Zephyr Help Instance as a CSCW Resource.- Co-Realization: Toward a Principled Synthesis of Ethnomethodology and Participatory Design.- Figuring Out How to Figure Out: Supporting Expertise Sharing in Online Systems.- Contextualizing Influences-Language, Trust, and Time.- Representational Gestures as Cognitive Artifacts for Developing Theories in a Scientific Laboratory.- Distributed Cognition and Joint Activity in Computer System Administration.- Representation, Coordination, and Information Artifacts in Medical Work.- Theorizing: Coordination, Co-realization, and Structuration.- Reach, Bracket, and the Limits of Rationalized Coordination: Some Challenges for CSCW.- Down in the (Data)base(ment): Supporting Configuration in Organizational Information Systems.- Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations.- Reflections and Conclusions: Toward a Theory of Resources.