The Geek Squad Guide To Solving Any Computer Glitch - Robert Stephe

. .

Résumé :
Contents
Introduction
Using This Book
Chapter One CHOOSING A COMPUTER
Comparing Brands: Windows-Based Computers vs. Macintosh
Buying a Used Computer
Desk-top vs. Laptop
Comparing Features
The Deciding Factor: Service and Support
Buying Printers
Service Contracts for Other Items
Where to Buy
Chapter Two PREVENTING PROBLEMS
What Makes Computers Act Weird
Why Geeks Have Fewer Computer Problems
Getting Along with Your Computer
General Software Smarts
Backup Basics
Preventive Procedures
Chapter Three STARTUP PROBLEMS
No Power Light
Power Light On, Both CPU and Monitor Are On, but You Get No Video
Mac: There's Nothing on the Desktop
Windows: Reports System Configuration Has Changed
Windows: Reports Hard Drive Failure
Mac: Disk with Question Mark Appears
Screen Not as Expected
Date and Time Errors
Sad Mac Face or Beep Alarm
Immediate Crash: System Error, Cursor or Screen Locks Up/Freezes, or Other Disabling Event
Computer Locks Up/Freezes Ten to Twenty Minutes After Startup
Chapter Four THE STUBBORN RAM
Reports Out of Memory or Insufficient Memory
Chapter Five VIDEOVAGARIES
General Weirdness
Rolling Screen, Static, and/or Lines...

Biographie:
IT CAN'T CRASH, IT WON'T PUT YOU ON HOLD, AND IT NEVER TAKES LUNCH BREAKS. * Your computer screen freezes after hours of work on the proposal due to your boas at 7 A.M. * You try to save a masterpiece graph, and your computer reports insufficient memory. * You need a copy of your r?sum? for your interview in an hour, and the printer is printing in an alien language. * Your computer crashes, and you haven't got a backup. If you've ever used a personal computer (and who hasn't), you know what these moments are like. Fear and frustration overwhelm you. You call every computer-savvy person you know, hoping that someone will provide the magic solution to save your document, your deadline, your job. Now, saving the day for thousands of PC and Mac users alike, comes The Geek Squad Guide to Solving Any Computer Glitch. You're not a dummy or an idiot, but you do need help. In plain English and with a humorous flair, The Geek Squad Guide demystifies the most widely used hardware and software, offers quick fixes to common glitches, and provides smart maintenance advice to keep things running smoothly. THE GEEKS WILL HELP YOU: * decide what computer to buy * set up reliable backup procedures * troubleshoot problems with your computer, printer, modem, and other components * got the most from your laptop, at home and on the road * save time and money if you do need professional repair help * find and install software upgrades yourself * recover your data in almost any computing crisis...

Sommaire:
No Clear Picture
Red-, Blue-, or Green-Tinted Screen
Only Partial Image On-Screen
Brightness Fluctuates
Screen Doesn't Respond to Commands
OldMonitor Problems
Chapter Six HARD-DRIVE ISSUES
Mac: Hard-Drive Icon Missing
Silence
Knocking
Windows: Says Insert System Disk
Windows: Reports Hard Drive Failure
Windows: Reports Data Error Reading Drive C
Reports Not Enough Space to Store or Unable to Write to Disk
Chapter Seven FLOPPY-DISK FAILURES
Can't Read Disks from Other People's Computers
Can't Transfer Information to Floppy
Disk Is Reportedly Full but That Seems Impossible
Every Disk Is Locked
Can't Insert Floppy
Can't Eject Floppy
Disk Errors on Floppy
Noisy Floppy
Chapter Eight COPING WITH THE CD-ROM DRIVE
CD Doesn't Show Up When You Put It In/Can't Read CD
Audio CD Doesn't Play
Computer Freezes When CD-ROM Is in Use
Chapter Nine TERRORS OF THE TAPE DRIVE
Installation Trouble
Problems Restoring Data
Freezes
Chapter Ten REASONING WITH THE REMOVABLE STORAGE DEVICE
Drive Not Working
Can't Read Disk
Disk Noisy When Inserted
Computer Freezes When Drive Is Used
Can't Write to Disk/Error Message Appears
Chapter Eleven CALMING THE KEYBOARD
Spill on Keyboard
Windows: Keyboard Not Working
Mac: Keyboard Not Working
One Key Doesn't Work
Pressing One Key Delivers Another Character
Chapter Twelve TAMING THE MOUSE/POINTER DEVICE
Mouse Needs CPR
? Windows: Mouse Won't Cooperate with Modem
Mouse Lies Down on the Job
Chapter Thirteen SCANNER SOLUTIONS
Scanning for Beginners
Scanning Without a Scanner
Scanner Doesn't Scan
Scanner Light Isn't Working
Chapter Four-teen POINTERS FOR PRINTERS
Printer Having a Tantrum
Not Printing
Produces Blank Page
Prints Garbage
Paper jam
Won't Grab Paper
Won't Print from One Particular Program
Quality Is Poor
Can't Find Supplies for Printer
Mac: Printer Quits Partway Through job
Printing Sideways
Printing Envelopes
Chapter Fifteen MAKING THE MODEM MIND YOU
Modem Not Working
Seems Slow
Particular Program Can't See the Modem
Dialing Problems
Disabling Call Waiting
Silent Modem
Connection Failure
Faxing on Your Computer
Chapter Sixteen SOUND-CARD SOLUTIONS
No Sound
Sound Unsatisfactory
Only Some Programs Produce Sound
Intermittent Sound
Other Sounds Work but You Cannot Play an Audio CD
Chapter Seventeen LAPTOP TECHNIQUES
Can't Find Battery
Battery Won't Charge
Won't Turn On
Doesn't Recognize PC Card
Can't Eject PC Card
Doesn't Show Network or Get Dial Tone
No Video
Video Problems
Keyboard Not Working
Trackball Goes on Strike
Trackpad Doesn't Work/Cursor Is jumpy
Won't Go to Sleep
Traveling with Your Laptop
Making a Presentation
Chapter Eighteen APPLICATION/SOFTWARE PROBLEMS
Can't Install Software or Upgrade
Software Locks Up/Freezes
Can't Print from Application
Mac: Bomb Appears When You Pick a Different Font
Mac: Application Frequently Unexpectedly Quits
Uninstalling/Reinstalling Application Software
Identifying Software Version
Chapter Nineteen DOCUMENT/FILE DILEMMAS
Problems Transferring Files
Problems Converting Files
Problems Finding a File
File Deleted in Error
File Cannot Be Opened
Mac: Application Is Missing
Mac: Processing Is Slow
Mac: Calls for Ejected Disk
Lost Password on a File
Chapter Twenty RECOVERING DATA
Limiting Damage in an Emergency
Reports Document Cannot Be Read
Getting to Data After a Crash
If You Had No Backup
Getting Professional Help
Chapte...