E-Merchant - Retail Strategies For E-Commerce, With Cd-Rom - Joanne Neidorf

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Résumé :
e-Merchant : Retail Strategies for e-Commerce provides a step-by-step tour through the world of e-retail merchandising and management, beginning with the fundamentals : defining and differentiating your business, as well as filling a niche. From there, you will explore the vital, yet often misunderstood, topics of assortment planning, merchandising, inventory management, pricing and promotion, profitability, vendor relations, and organizational structure. The book puts these business essentials in the context of the Web medium, and notes the ways that the Web can lower entry barriers, enhance product presentation, better target customers, create customer relationships through site content, increase flexibility of pricing and product offerings, improve vendor relations, and more. Two e-retail examples run throughout the book to illustrate how key principles are put to work. In addition, case studies based on interviews with real-world e-retailers reveal how these principles have been adapted by businesses of all sizes, with a range of markets and products. Whether you are a Web-based business needing to understand sound retailing concepts or you are working with Web-based retailers and want to understand their businesses from the inside out, e-Merchant integrates traditional retail and e-retail, showing you how to survive and thrive.

Biographie:
Joanne Neidorf holds an MBA from Stanford University and has worked in retail management with such giants as Macy's, Gymboree, and The Walt Disney Company. She is currently a merchandise manager with DFS Galleria. Her high-powered retail experience has put her in demand as a consultant for Internet start-ups. Robin Neidorf is a business journalist and communications consultant. She specializes in transforming technical topics into entertaining and accessible articles for the layperson. As president of Electric Muse (www.electric-muse.com), she advises many organizations on Web-based strategic research, communications, and content development.

Sommaire:

• Introduction
• Retail Strategy
• Assortment Planning
• Merchandising
• Inventory
• Pricing and Promotional Strategy
• Profitability
• Vendor Relations
• Running a Retail Organization
• The Virtual Real World: e-Retail Case Studies