The Connected Company - Dave Gray
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Présentation The Connected Company de Dave Gray Format Broché
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Résumé :
Chapter 1: The connected customer Chapter 2: The service economy Chapter 3: Everything is a service Chapter 4: Services are complex Chapter 5: How companies lose touch Chapter 6: Structural change is necessary Chapter 7: Complexity changes the game
Part Two: What is a connected company? Chapter 8: Connected companies learn Chapter 9: Connected companies have a purpose Chapter 10: Connected companies get customer feedback Chapter 11: Connected companies experiment Part Three: How does a connected company work? Chapter 12: Wrangling complexity Chapter 13: The future is podular Chapter 14: Pods have control of their own fate Chapter 15: Pods need platforms Chapter 16: How connected companies learn Chapter 17: Power and control in networks Part Four: How do you lead a connected company? Chapter 18: Strategy as a Pool of Experiments Chapter 19: Leading the connected company Chapter 20: Managing the connected company Part Five: How do you get there from here? Chapter 21: The Risks of Connectedness Chapter 22: Starting the journey Bibliography Discussion Questions...
Biographie:
Chapter 1: The connected customer Chapter 2: The service economy Chapter 3: Everything is a service Chapter 4: Services are complex Chapter 5: How companies lose touch Chapter 6: Structural change is necessary Chapter 7: Complexity changes the game
Part Two: What is a connected company? Chapter 8: Connected companies learn Chapter 9: Connected companies have a purpose Chapter 10: Connected companies get customer feedback Chapter 11: Connected companies experiment Part Three: How does a connected company work? Chapter 12: Wrangling complexity Chapter 13: The future is podular Chapter 14: Pods have control of their own fate Chapter 15: Pods need platforms Chapter 16: How connected companies learn Chapter 17: Power and control in networks Part Four: How do you lead a connected company? Chapter 18: Strategy as a Pool of Experiments Chapter 19: Leading the connected company Chapter 20: Managing the connected company Part Five: How do you get there from here? Chapter 21: The Risks of Connectedness Chapter 22: Starting the journey Bibliography Discussion Questions...
Sommaire:
Chapter 1: The connected customer Chapter 2: The service economy Chapter 3: Everything is a service Chapter 4: Services are complex Chapter 5: How companies lose touch Chapter 6: Structural change is necessary Chapter 7: Complexity changes the game
Part Two: What is a connected company? Chapter 8: Connected companies learn Chapter 9: Connected companies have a purpose Chapter 10: Connected companies get customer feedback Chapter 11: Connected companies experiment Part Three: How does a connected company work? Chapter 12: Wrangling complexity Chapter 13: The future is podular Chapter 14: Pods have control of their own fate Chapter 15: Pods need platforms Chapter 16: How connected companies learn Chapter 17: Power and control in networks Part Four: How do you lead a connected company? Chapter 18: Strategy as a Pool of Experiments Chapter 19: Leading the connected company Chapter 20: Managing the connected company Part Five: How do you get there from here? Chapter 21: The Risks of Connectedness Chapter 22: Starting the journey Bibliography Discussion Questions...
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