Irreplaceable Service Manager - Collins, Chris

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Résumé :
When your service department is struggling to reach its goals and management is breathing down your neck, who can you turn to for help? In The Irreplaceable Service Manager, Chris Collins provides you with the roadmap to exponentially improve your service department performance in 90 days or less. From maximizing Fixed Absorption and Customer Retention to optimizing Time Management and Labor Rates, Chris&rsquo...

Biographie:
Chris Collins is turnaround specialist, sales trainer, and lifelong student of Game Theory's applications in the real world.

Collins is the author of two best-selling books and he's been featured on The Howard Stern Show, CBS, The Couch, and in The Wall Street Journal, and the New York Post. He cultivates success, fun, and massive profits for companies, salespeople and top producers across the globe through his unique sales and management training and Gamification strategies.

Collins can uncover new sources of untapped income for you and your team, bring enjoyment back to the workplace and supercharge the future for anyone bold enough to take his approach to heart.

His methods may be unorthodox, but normal never created change. Humor, passion and an insatiable desire to find a better way is the only strategy Collins invests in because it works.

He and his training programs help success-minded individuals from all walks of life crush their goals, multiply their earnings and portfolios, and live their dreams, enjoying
every step of the way....

Sommaire:
s methods have proven to assist service managers determined to boost their service department results. A sought-after dealership consultant and management expert, Chris offers a platform for action that helps service advisors and managers improve department operations by: Recruiting a team of bulldogs who can make customers happy and ROI numbers soar Utilizing his secrets to increase and maintain a high CSI level Holding people responsible for their jobs to effectively impact time management This book includes hundreds more tips and tricks that will enable you to transform your service department into a well-oiled, lucrative machine &ndash...