Supportive Accountability - Melena, Sylvia

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Résumé :
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Biographie:
SYLVIA MELENA is the Founder and CEO of Melena Consulting Group, a leadership and management consulting, training, and nonfiction book coaching company. She is also the international award-winning author of Supportive Accountability: How to Inspire People and Improve Performance. Her book has sold thousands of copies in five continents and is used to develop leaders in university and workplace settings. Sylvia's leadership philosophy has been featured by the Society of Human Resources Management HR Today, the Human Performance Association, LEADx, Entrepreneur, Fit Small Business, and other outlets. Sylvia has a Master of Arts in Leadership and Organizational Studies and spent nearly 20 years in the trenches of management. Her work has impacted thousands of leaders around the globe....

Sommaire:
Inspire Employees and Improve Performance with Supportive Accountability Leadership(TM) Some leaders are too harsh. Some are too lenient. Others are completely disengaged from employee performance management. Striking a delicate balance between supportive leadership and accountability is the key to ensuring employees are as effective and productive as possible. Sylvia Melena is the architect of the Supportive Accountability Leadership(TM) Model, a simple but powerful framework that helps leaders create a motivating work environment while promoting accountability and improving performance. Through a mix of stories, actionable tips, and tools, you'll learn how to: Master the art of supportive leadership Inspire employees to advance your organization's vision Monitor performance and customer service efficiently Lead effective performance improvement conversations Pinpoint critical support factors to unleash performance Wield the power of employee recognition Boost performance through progressive discipline Document skillfully You'll also receive a free download of the Performance Documentation Toolkit to help you ease the burden of employee performance documentation....