Broken Business: Seven Steps to Reform Good Companies Gone Bad - José R. Hernandez

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Résumé :
How to prevent corporate scandals and fix good companies that do wrong The news media is replete with stories of corporate scandal, corruption and misdeeds. The need for effective crisis management and corporate governance strategies has never been greater. Broken Business explains why corporate scandals happen, what to do when scandals arise in your company, and how to prevent their future occurrence. Offering real-world anecdotes and solutions, this book details how corporations can mitigate the risk of scandal, reform corporate image and install structures to create a more ethical and profitable company. This insightful resource dispels common misconceptions of corporate misconduct and its causes through fascinating research into human nature, and compelling storytelling that demonstrates fundamental flaws in corporate culture. Author Jos? Hernandez draws on decades of experience working with high-profile global corporations to present seven essential steps for transforming a company, including building a better culture, more effective compliance systems and re-focusing the strategy. This book allows you to: * Examine current and highly publicized cases of corporate scandal and their impact on corporate credibility * Employ practical methods to rehabilitate your corporation's public image * Implement managerial frameworks to quickly address cases of misconduct * Promote a culture of compliance and integrity to encourage good conduct in your corporate environment At its core, this book is a simple, engaging how to guide that offers practical advice on institutionalizing integrity in any organization. Broken Business: Seven Steps to Reform Good Companies Gone Bad is an essential text for leaders seeking a concise review at how things can go wrong, how to deal with scandal fallout and how to ultimately become a better company.

Biographie:

JOS? R. HERNANDEZ, PHD, is a respected leader, entrepreneur, and professional advisor to global corporations that face high profile and complex white collar and regulatory matters. He is the founder and CEO of Ortus Strategies, a consulting firm with international clients headquartered in Europe and Canada. He is a professional accountant and was a partner with PwC. He is a native of El Salvador and is a national of Canada and The Netherlands.

Sommaire:
About the Author xiii Preface xvii Acknowledgements xxix PART I Introduction 1 THE PROBLEM PART II The Tale of Wind International 21 The Crisis at Wind 23 Analysing the Problems at Wind 45 PART III The Bigger Picture 61 Why the System Fails 63 A Path to Reform and Change 81 THE SOLUTION PART IV The Steps to Address a Corporate Scandal 103 Step 1 - Understand the Crisis 105 Step 2 - Undertake an Independent Investigation 131 Step 3 - Define a Roadmap to Recovery and Remediation 147 Step 4 - Achieve Criminal and Civil Resolution 173 PART V Institutionalizing Integrity and Good Conduct 191 Step 5 - Strengthen Structures to Prevent, Detect and Respond to Misconduct 193 Step 6 - Reshape the Culture 227 Step 7 - Refocus the Strategy 257 A RECALIBRATED SENSE OF LEADERSHIP PART VI Concluding Thoughts and Leadership Roadmap 287 References 309 Index 311