Root Cause Analysis Handbook - Donald K. Lorenzo

. .

Résumé :
This Global Classic Is the Most Complete, All-in-One Package of Book, Toolkit Download, Diagnostic Map, and Online Resources Currently Available for Root Cause Analysis (RCA) It offers the unique breadth, depth and practicality that can only come from six authors with 125+ years of combined global RCA consulting experience. It presents a field-tested system for investigating, categorizing, reporting and trending, and ultimately eliminating the root causes of incidents with quality, reliability, environmental, health, safety, and production-process impacts. Practicing professionals consistently rate this comprehensive resource as being in a league of its own. The total package includes: 300-page Handbook focusing on rigorous application of structured techniques for both apparent cause analyses and root cause analyses. It includes step-by-step instructions, checklists, and forms for performing an analysis and enables users to effectively incorporate the methodology and apply it to a variety of situations. There are numerous incident, facility and industry specific examples and over 120 figures and tables. Free Download of RCA Toolkit, including examples of cause and effect Trees and a sample template; examples of cause and effect Timelines and a sample template; toolkits for Investigating, Data Gathering, Data Analysis, etc.; plentiful forms and checklists; field-tested toolkit ABS Consulting uses in its projects that you can adapt for your own RCA/incident investigation program; and a resource list of recommended books, websites, organizations, etc. Root Cause Map (full color wall chart 17 x 22)-a powerful tool for staff to use in identifying and coding root causes. Licensed access to ABS Consulting website for an abundant, global collection of articles, up to date examples, charts, forms, etc. Root Cause Analysis Handbook is widely used in corporate training programs and college courses all over the world. If you are responsible for quality, reliability, safety, and/or risk management, you'll want this comprehensive and practical resource at your fingertips