Games in Operations Management -

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Résumé :
Learning has become a constant state of mind for most professionals in today's organizations. However, to become a true learning enterprise, organizations cannot stop at instilling this yearning for knowledge into their collaborators. They must also capture and formalize the common know-how of the organization, as well as provide time and infrastructure to allow learning moments to happen. The aim of the Gaming Workgroup within IFIP 5.7 on Integrated Production Management Systems and the European Group of University Teachers for Industrial Management EHTB is to develop tools and formalisms to support experimental learning in these organizations. It has been proven that modelling the know-how, using visual environments such as multimedia and graphic simulations, is a first step. This in turn allows for the development of games, i.e. challenging settings that foster group interaction and problem solving. Games in Operations Management provides an excellent overview of the different game formats that have been developed and tested in past years, and includes games in a manufacturing environment, games in a services environment, and games for teaching organizational values. The book comprises the selected, revised proceedings of the 4th International Workshop on Games in Production Management: Experimental Learning in Industrial Management, which was sponsored by the International Federation for Information Processing (IFIP) and held in November, 1998, in Ghent, Belgium. The book will be of particular interest to organizational trainers, providing a good overview of state-of-the-art game and training formats as well as hints and advice on how to organize interactive training sessions. It will also be of interest to researchers in industrial engineering, industrial management, and operations management.

Sommaire:
One Development of Games.- 1 Change Agent 007 - Licence to Simulate.- 2 Possibilities of Multimedia in Business Process Modeling and Simulation.- 3 From Manual to Multimedia: Development of an Enterprise Game.- 4 Computer Games versus Experiments.- 5 Reproducing the Management Process in an Educational Context.- Two Games in a Manufacturing Environment.- 6 Measuring Simulation Based Change Management in Manufacturing.- 7 Choosing Appropriate Simulation Games in Industrial Engineering Education: 25 Years of Experience at the Centre for Industrial Management, K.U.Leuven.- 8 Optimisation and Redesign of a Bicycle Production. An Interactive Planning Game for Team Oriented Education and Self-Training.- 9 New Approaches for Training and Education of Engineers by Using Simulation Games.- Three Games in a Services Environment.- 10 Simulation Games in the Project Management Environment.- 11 'Panic', a Computer Game for Training of Candidate Physicians Confronted with Mass Casualty Incidents.- Four Games for Teaching Organizational Values.- 12 The Trainability of Interpersonal Skills. Guidelines for the Business Game Trainer.- 13 An Interactive and Experiential Game for Promoting Organizational Values.- 14 Integrated Implementation of Virtual Teaching to Support Employee Qualification in Learning Enterprises.- 15 Preparing Employees for the Learning Enterprise through Simulation Games.- Five What's Next ?.- 16 Looking into the Future.