Communicating Effectively - Saundra Hybels

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Résumé :
Now in its eleventh successful edition, Communicating Effectively presents a comprehensive introduction to interpersonal, intercultural, professional, group, and public communication. Providing just the right amount of theory and research, the book is packed with thought-provoking prose and activities that engage student interest. A pragmatic approach enables students to appreciate ideas, concepts, and theories in their own lives.

Biographie:
Saundra Hybels teaches communication at Lock Haven University.

Sommaire:
Brief ContentsContentsPrefacePart 1 Basic Principles of CommunicationChapter 1 The Communication ProcessChapter 2 Self, Perception, and CommunicationChapter 3 Verbal CommunicationChapter 4 Nonverbal CommunicationPart 2 Interpersonal CommunicationChapter 5 ListeningChapter 6 Interpersonal RelationshipsChapter 7 Evaluating and Improving RelationshipsChapter 8 Communication and Technology Part 3 Other Forms of CommunicationChapter 9 Conflict and Conflict Management Chapter 10 Intercultural Communication Chapter 11 Small-Group Participation and LeadershipPart 4 Communicating in PublicChapter 12 Getting Started and Finding Speech MaterialChapter 13 Organizing and Outlining the SpeechChapter 14 Delivering the SpeechChapter 15 Informative and Persuasive SpeechesGlossaryReferencesCreditsIndex