Service Quality of Cloud-Based Applications - Eric Bauer

. .

Résumé :
..

Biographie:
ERIC BAUER is reliability engineering manager in the Solutions Organization of Alcatel-Lucent. He currently focuses on reliability of Alcatel-Lucent's IMS solution and the products that comprise the IMS solution. Before focusing on reliability engineering topics, Mr. Bauer spent two decades designing and developing networked operating systems and applications. He has been awarded more than a dozen US patents, authored Design for Reliability: Information and Computer-Based Systems, coauthored Practical System Reliability, and Beyond Redundancy: How Geographic Redundancy Can Improve Service Availability and Reliability For Computer-Based Systems, and has published several papers in the Bell Labs Technical Journal. Mr. Bauer holds a BS in Electrical Engineering from Cornell University, Ithaca, New York, and an MS in Electrical Engineering from Purdue University, West Lafayette, Indiana.RANDEE ADAMS is a consulting member of technical staff in the Applications Software Division of Alcatel-Lucent. She originally joined Bell Labs in 1979 as a programmer on the new digital 5ESS switch. Ms. Adams has worked on many projects throughout the company (e.g., software development, trouble ticket management, load administration research, software delivery, systems engineering, software architecture, software design, tools development, joint venture setup) across many functional areas (e.g., database management, Recent Change/Verify, Common Channel Signaling, Operations, Administration and Management (OAM), reliability, security). Currently she is focusing on reliability for the products in the Applications Software Division. She has coauthored Beyond Redundancy: How Geographic Redundancy Can Improve Service Availability and Reliability For Computer-Based Systems, and given talks at various internal forums on reliability. Ms. Adams holds a BA from University of Arizona and an MS in Computer Science from Illinois Institute of Technology.