Mastering Salesforce CRM Administration - Gupta, Rakesh

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Résumé :
Learn about the Advanced Administration Certification Examination and build a successful career in Salesforce administration Key Features:Build your skills and knowledge to crack the Advanced Admin Certification Examination Leverage the advanced administration capabilities of Salesforce and Salesforce1 Optimize and extend Sales Cloud and Service Cloud applications Book Description: The book starts by refreshing your knowledge of common admin tasks. You will go over Lightning Experience and various security aspects. You will be shown how to implement territory management in your organization and make use of custom objects. From here, the book progresses to advanced configuration, data management, and data analytics before swiftly moving on to setting up advanced organization-wide features that affect the look and feel of the application. Extend the capabilities of your organization's Salesforce implementation by optimizing and extending Sales Cloud, Salesforce1, and Service Cloud applications. This guide will equip you with the tools you need to build a successful career in Salesforce. What you will learn:Adopt Lightning Experience to improve the productivity of your organization's sales team Create and maintain service entitlements and entitlement processes Process Builder basic and advanced concepts Different ways to deploy applications between environments Best practices for improving and enriching data quality Who this book is for: This book is written for Salesforce admins who are looking to gain an in-depth knowledge of the Salesforce platform and grow their value in their organization. It will teach them to implement and design advanced business process automation for the benefit of their organization.

Biographie:
Rakesh Gupta is a graduate of SRM University, Chennai, with a degree in information technology. He previously worked at iGate Computer Systems Limited (now part of Capgemini). He is a three-time Salesforce MVP, evangelist, Salesforce trainer, blogger, and works as a Salesforce solution architect. He has been working on the Salesforce.com platform for over 6 years. He is from Katihar, Bihar, and lives in Alpharetta, USA. He is the co-author of Developing Applications with Salesforce Chatter and Salesforce.com Customization Handbook, both by Packt. He is the author of Learning Salesforce Visual Workflow and Mastering Salesforce CRM Administration, also by Packt. He is also a technical reviewer of Learning Force.com Application Development and Mastering Application Development with Force.com, Packt Publishing.He's best known as an automation champion in the Salesforce ecosystem, as he has written over 110 articles on Visual Workflow and Process Builder to show how someone can use them to minimize code usage. He is one of the biggest Visual Workflow and Process Builder experts in the industry. He has trained more than 600 professionals around the globe and conducted corporate trainings. He currently holds nine certifications in Salesforce. He works on all the aspects of Salesforce and is an expert in data migration, process automation, configuration, customization, and integration. He is the leader of the Navi Mumbai and Nashik Salesforce developer user groups in India. He is also the initiator of the Mumbai Salesforce user group, and the initiator of the biweekly online webinar Automation Hour. He is very passionate about Force.com and shares information through various channels....