Codman, E: Study in Hospital Efficiency -

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Résumé :
Excerpt from A Study in Hospital Efficiency: As Demonstrated by the Case Report of the First Five Years of a Private Hospital

The superintendent would lose his position, if he undertook to insist on good results. It is already more than he can do to listen to the wails of lack of economy, lack of politeness, lack of common sense with which the trustees, staff, and patients deafen him.

Therefore, if the trustees, the staff, and the superintendent all avoid the analysis of results, and it is only for the interest of the patients, the public, and medical science, - why bother about it?

The truth is, the patients and the public do not yet understand the problem. They suppose that of course somebody is looking Into this important matter. They do not realize that the responsibility is not fixed upon any person or department.

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