Recognizing Public Value - Mark H. Moore
- Format: Relié Voir le descriptif
Vous en avez un à vendre ?
Vendez-le-vôtre76,50 €
Produit Neuf
Ou 19,13 € /mois
- Livraison à 0,01 €
- Livré entre le 9 et le 21 mai
Expédition rapide et soignée depuis l`Angleterre - Délai de livraison: entre 10 et 20 jours ouvrés.
- Payez directement sur Rakuten (CB, PayPal, 4xCB...)
- Récupérez le produit directement chez le vendeur
- Rakuten vous rembourse en cas de problème
Gratuit et sans engagement
Félicitations !
Nous sommes heureux de vous compter parmi nos membres du Club Rakuten !
TROUVER UN MAGASIN
Retour
Avis sur Recognizing Public Value de Mark H. Moore Format Relié - Livre Économie
0 avis sur Recognizing Public Value de Mark H. Moore Format Relié - Livre Économie
Donnez votre avis et cumulez 5
Les avis publiés font l'objet d'un contrôle automatisé de Rakuten.
-
Finance For Executives
Occasion dès 50,00 €
-
El Arte De Cartier : Resplandor Del Tiempo
Occasion dès 90,00 €
-
David Busch's Canon Eos R6 Ii Guide To Digital Photography
Neuf dès 46,39 €
Occasion dès 82,99 €
-
La Religion Des Anciens Scandinaves: Yggdrasill (Bibliothe?Que Historique) (French Edition)
Occasion dès 67,92 €
-
A Portrait Of The Artist As A Young Man (Collector's Edition) (Laminated Hardback With Jacket)
Neuf dès 49,88 €
-
Robert Longo
Neuf dès 66,12 €
Occasion dès 41,29 €
-
Dc Finest: Plastic Man: The Origin Of Plastic Man
Neuf dès 40,14 €
-
Monaco And Its Princes
Occasion dès 38,97 €
-
Antecume Ou Une Autre Vie
Occasion dès 75,63 €
-
Evolution And The Theory Of Games
Occasion dès 83,99 €
-
Peter Doig
1 avis
Neuf dès 74,71 €
Occasion dès 134,83 €
-
Guide Des Voiliers D'occasions De 12 À 17 Mètres
Occasion dès 59,89 €
-
Nightmare Usa
1 avis
Neuf dès 69,80 €
Occasion dès 130,99 €
-
Classic Beauty
1 avis
Neuf dès 51,80 €
-
An Introduction To German Law And Legal Culture
Neuf dès 60,35 €
-
Bazi Hour Pillar Useful Gods -- Metal
Neuf dès 60,62 €
-
Guitar World S 50 Greatest Rock Songs Of All Time Guitar Recorded Versions Note-For-Note Transcriptions Of Iconic Rock Hits
Neuf dès 55,32 €
Occasion dès 78,99 €
-
Historic Sugar Mills In Santo Domingo ¿ Case Studies In Adaptive Reuse
Neuf dès 48,32 €
-
English Phrasal Verbs In Use. Intermediate. 2nd Edition. Book With Answers
Neuf dès 45,64 €
Occasion dès 82,99 €
-
Les Croyances Primitives Et Leurs Survivances, Precis De Paleopsychologie
Occasion dès 55,50 €
Produits similaires
Présentation Recognizing Public Value de Mark H. Moore Format Relié
- Livre Économie
Résumé : Mark H. Moore?s now classic Creating Public Value offered advice to public managers about how to create public value. But that book left a key question unresolved: how could one recognize (in an accounting sense) when public value had been created? Here, Moore closes the gap by setting forth a philosophy of performance measurement that will help public managers name, observe, and sometimes count the value they produce, whether in education, public health, safety, crime prevention, housing, or other areas. Blending case studies with theory, he argues that private sector models built on customer satisfaction and the bottom line cannot be transferred to government agencies. The Public Value Account (PVA), which Moore develops as an alternative, outlines the values that citizens want to see produced by, and reflected in, agency operations. These include the achievement of collectively defined missions, the fairness with which agencies operate, and the satisfaction of clients and other stake-holders.
But strategic public managers also have to imagine and execute strategies that sustain or increase the value they create into the future. To help public managers with that task, Moore offers a Public Value Scorecard that focuses on the actions necessary to build legitimacy and support for the envisioned value, and on the innovations that have to be made in existing operational capacity.
Using his scorecard, Moore evaluates the real-world management strategies of such former public managers as D.C. Mayor Anthony Williams, NYPD Commissioner William Bratton, and Commissioner of the Minnesota Department of Revenue John James.
Biographie:
Mark H. Moore is Hauser Professor of Nonprofit Organizations at the Harvard Kennedy School of Government and Herbert A. Simon Professor of Education, Management, and Organizational Behavior at the Harvard Graduate School of Education. He has also been a Visiting Professor of Business Administration at Harvard Business School....
Sommaire: Mark H. Moore?s now classic Creating Public Value offered advice to public managers about how to create public value. But that book left a key question unresolved: how could one recognize (in an accounting sense) when public value had been created? Here, Moore closes the gap by setting forth a philosophy of performance measurement that will help public managers name, observe, and sometimes count the value they produce, whether in education, public health, safety, crime prevention, housing, or other areas. Blending case studies with theory, he argues that private sector models built on customer satisfaction and the bottom line cannot be transferred to government agencies. The Public Value Account (PVA), which Moore develops as an alternative, outlines the values that citizens want to see produced by, and reflected in, agency operations. These include the achievement of collectively defined missions, the fairness with which agencies operate, and the satisfaction of clients and other stake-holders.
But strategic public managers also have to imagine and execute strategies that sustain or increase the value they create into the future. To help public managers with that task, Moore offers a Public Value Scorecard that focuses on the actions necessary to build legitimacy and support for the envisioned value, and on the innovations that have to be made in existing operational capacity.
Using his scorecard, Moore evaluates the real-world management strategies of such former public managers as D.C. Mayor Anthony Williams, NYPD Commissioner William Bratton, and Commissioner of the Minnesota Department of Revenue John James.
Détails de conformité du produit
Personne responsable dans l'UE