101,45 €
Produit Neuf
Ou 25,36 € /mois
- Livraison : 3,99 €
- Livré entre le 21 et le 28 septembre
- Payez directement sur Rakuten (CB, PayPal, 4xCB...)
- Récupérez le produit directement chez le vendeur
- Rakuten vous rembourse en cas de problème
Gratuit et sans engagement
Félicitations !
Nous sommes heureux de vous compter parmi nos membres du Club Rakuten !
TROUVER UN MAGASIN
Retour
Avis sur Zero Outage de Bensch, Jasmin Format Relié - Livre Économie
0 avis sur Zero Outage de Bensch, Jasmin Format Relié - Livre Économie
Les avis publiés font l'objet d'un contrôle automatisé de Rakuten.
-
Le Corbusier
2 avis
Occasion dès 59,90 €
-
Microeconomic Theory
Occasion dès 69,79 €
-
Andreas Gursky (Hardcover)
Occasion dès 68,73 €
-
I: Functional Analysis
Occasion dès 82,70 €
-
English Phonetics And Phonology Paperback With Audio Cds (2)
Occasion dès 50,90 €
-
Magasin Général, Integrale De Tomes 8 & 9. Les Femmes / Notre Dame Des Lacs
Occasion dès 53,29 €
-
Hollywood Costume Design
Occasion dès 103,69 €
-
Inorganic Chemistry
Occasion dès 76,13 €
-
Perfectionnement Italien
2 avis
Occasion dès 62,54 €
-
Rivstart A1 + A2 Textbok
Occasion dès 55,29 €
-
Berkshire Hathaway Letters To Shareholders 50th
Occasion dès 58,75 €
-
Biochemistry
1 avis
Occasion dès 119,99 €
-
Murakami: Ego
Neuf dès 74,69 €
Occasion dès 59,13 €
-
The Art Of Jewelry Design
1 avis
Neuf dès 78,42 €
Occasion dès 54,33 €
-
Collected Works: Volume 2 2000-2012
Neuf dès 279,99 €
Occasion dès 74,87 €
-
Modern Man In The Making
Neuf dès 176,99 €
Occasion dès 54,73 €
-
Pola Pan: An' A Rose If Handed Down: Beginnings In Photography Fashion: Portraits, Nudes, Landscapes
Neuf dès 281,99 €
Occasion dès 93,38 €
-
Narrative Wisdom And African Arts
Neuf dès 128,99 €
Occasion dès 55,76 €
-
Patrick Demarchelier: Fashion Photographs Seen And Unseen
Neuf dès 256,99 €
Occasion dès 96,20 €
-
Summer Light
Occasion dès 119,61 €
Produits similaires
Présentation Zero Outage de Bensch, Jasmin Format Relié
- Livre Économie
Résumé :
This reference book shows how the Zero Outage method leads to more stability in operations, more reliability in projects and, ultimately, to greater customer satisfaction. It explains why clear standards for platforms, processes and personnel are essential for ensuring high ICT quality from end to end and what to look out for during changes ? the most common cause of IT outages. Readers also learn how to resolve errors as quickly as possible and permanently eliminate them, and why industry-wide collaboration will only be possible with a shared standard of quality. This book is a practical introduction to making your ICT world even more failsafe and efficient. The authors share key knowledge in quality management and offer an exclusive insight into their extensively tested and continually enhanced formula for success: the Zero Outage approach.
Biographie:
Stephan Kasulke has been Senior Vice President Quality at T-Systems since 2012. In this role, he manages the worldwide Zero Outage program, which brings improvements to the quality of operations and projects. Jasmin Bensch is Executive Consultant ITIL and Head of Line Office Quality at T-Systems. She has many years of experience in process design and in the optimization of IT outsourcing processes....
Sommaire:
Introduction - Zero Outage as a Guiding Principle for IT.- Different Perspectives on Quality.- ISO, ITIL & Co - A Baseline and Orientation How To.- Focus on Quality - Trends and Realities of Business.- Building a Solid Foundation: The Four Comerstones of Quality Management.- Quality in the Organization: From Individual Functions to a Zero Outage Organization.- Operational Quality: Zero Outage Ensures Reliability and Sustainability.- The Zero Outage Quality Roadmap: Ensuring Quality Step by Step.- Quality in Projects: Achieving Success through Standards and Transparency.- From Customer Perspective to Customer Satisfaction.- The Challenge of Statutory Regulations.- Ensuring Maximum Security.- Business Continuity Management: Managing Crises Successfully.- Partners and Supplier Management: Achieving Success Together.- Initiating and Growing a Zero Outage Culture.- Summary.
Détails de conformité du produit
Personne responsable dans l'UE