Front Office - Abbott, P.
- Format: Broché Voir le descriptif
Vous en avez un à vendre ?
Vendez-le-vôtreSoyez informé(e) par e-mail dès l'arrivée de cet article
Créer une alerte prix
- Payez directement sur Rakuten (CB, PayPal, 4xCB...)
- Récupérez le produit directement chez le vendeur
- Rakuten vous rembourse en cas de problème
Gratuit et sans engagement
Félicitations !
Nous sommes heureux de vous compter parmi nos membres du Club Rakuten !
TROUVER UN MAGASIN
Retour
Avis sur Front Office de Abbott, P. Format Broché - Livre Encyclopédies, Dictionnaires
0 avis sur Front Office de Abbott, P. Format Broché - Livre Encyclopédies, Dictionnaires
Les avis publiés font l'objet d'un contrôle automatisé de Rakuten.
Présentation Front Office de Abbott, P. Format Broché
- Livre Encyclopédies, Dictionnaires
Résumé :
Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environment Key features of this essential text:? user-friendly style of writing and accessible page layout enables students to use it as a reference book as well as a textbook? updated in the light of recent developments such as global distribution systems and the internet? greater focus on increasing yield and expansion of vital management aspects such as staffing and equipment? additional extended, practical exercise material.Front Office reflects the importance of different features of the receptionist's work and is divided into four main sections:? Procedural aspects? Dealing with people? Increasing yield? Management aspectsFront Office is ideal for GNVQ/ BTEC students, those taking the professional exams of the HCIMA, and for undergraduates and postgraduates studying hospitality and tourism management and all relevant executive courses....
Biographie:
Peter Abbott, Sue Lewry...