Continuous Improvement; Values, Assumptions, and Beliefs for Successful Implementation - Hamm Jr., Robert E.

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Résumé :
In an increasingly turbulent and competitive world, organizations are constantly working to improve. Many organizations look to one of many continuous process improvement methodologies available today. Leaders who have been able to reap the benefits of continuous improvement behave in very specific ways. Their behaviors are centered on imbedding specific values, assumptions and beliefs that support continuous improvement into the way their organization executes the processes necessary to produce goods and services. To improve, leaders must first understand what culture is and how it impacts everything the organization does. We describe the key values, assumptions, beliefs and leadership behaviors we've found to be effective in organizations working to constantly improve the way work is done.

Biographie:
Robert E. Hamm Jr., PhD, has served as a leader in organizations responsible for the maintenance, repair and overhaul of aircraft, support equipment and aviation components for over 30 years. He is currently directing a 475 person organization responsible for maintaining a fleet of 144 aircraft for the United States Air Force.

Beth Kohsin has served as a leader in healthcare for over 34 years. For the past seven years, she has served as the principal advisor on continuous improvement to executive leaders of a major public sector healthcare enterprise and teaches continuous improvement methods applied to healthcare at all levels. She holds a master's degree in nursing with a specialty in critical care, is a certified professional in healthcare quality and a certified change management practitioner.

Katie McSheffrey Gunther, PhD, is an industrial-organizational psychologist specializing in the assessment and analysis of leadership and culture within military organizations. Her organization, the Air Force Profession of Arms Center of Excellence, assists unit commanders in implementing leadership development and culture interventions that tie Air Force Core Values to mission accomplishment....