Facework - Domenici, Kathy

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Résumé :
Written in a clear, engaging style Facework: Bridging Theory and Practice introduces a new paradigm that identifies facework as the key to communication within the management of difference. Authors Kathy Domenici and Stephen W. Littlejohn illustrate how facework is a central process in the social construction of both identity and community.

Biographie:
Kathy Domenici (M.A., University of New Mexico) is a partner in Domenici Littlejohn, Inc. and a project consultant for the Public Dialogue Consortium.? A consultant since 1990, Kathy is a conflict-management specialist, mediator, facilitator, and trainer. She founded the Mediation Clinic at the University of New Mexico and now specializes in designing high-level strategy and leadership processes.? Kathy has worked on behalf of such clients as Eastman Kodak, The President?s Commission on Critical Infrastructure, Sandia National Laboratories, Lockheed Martin, and the Kellogg Foundation.?

Sommaire:
Preface
Introduction
Part I: The Social Construction of Face
1: Identity and Facework: A Theoretical Perspective
Accomplishing Identity
The Metaphor of Face
Constructing a Frame
Focus of Attention
Contexts of Action
Principles for Practice
2: Creating an Environment for Constructive Facework: A Practical Perspective
Facework and the Communication Environment
Creating a Constructive Environment
Skills for Positive Facework
Principles for Practice
Part II: Realms of Practice
3: Facework in the Personal Realm
Communication Acts
Integrating Facework Into Conversation
Episodes of Facework
Personal Face and the Lifescript
Principles for Practice
4: Facework in the Relational Realm
Thinking About Relationships
Facework in the Relationship
Communication Acts in the Relationship
Conversations and Episodes of Relational Life
The Relational Lifescript
Principles for Practice
Part III: Facework and the System
5: Facework in the Community
Communication Acts in the Community
Community Conversations
Episodes in Building Community
Lifescripts and the Community
Principles for Practice
6: Cultural and Global Issues
The Culture of Facework
Putting a Face on International Relations
Principles for Practice
Part IV: Principled Practice
7: Toward a Practical Theory of Facework
Practical Theory
A Theory of Facework
Facework as Transcendence
Putting Facework Into Practice in Uganda
8: Guidelines From Artisans
Slogan 1: I?m Not Here to Call You a Thug
Slogan 2: Don?t Open Presents in Front of Others
Slogan 3: The Ball Is Over the Fence
Slogan 4: It?s a Beautiful Day in the Neighborhood
Doing Facework That Matters
References