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Professional Communications, with eBook Access Code - Loos, Andrew

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        Présentation Professional Communications, With Ebook Access Code de Loos, Andrew Format Broché

         - Livre

        Livre - Loos, Andrew - 01/01/2026 - Broché - Langue : Anglais

        . .

      • Auteur(s) : Loos, Andrew
      • Editeur : John Wiley & Sons Inc
      • Langue : Anglais
      • Parution : 01/01/2026
      • Format : Moyen, de 350g à 1kg
      • Nombre de pages : 144.0
      • ISBN : 9781394288892



      • Résumé :
        Unlock Career Success with Effective Professional Communication In today's fast-paced workplace, communication skills can make or break career success. Professional Communication: Advancing Your Career through Communication immerses learners in the art of effective workplace communication, empowering students and young professionals to strengthen relationships, navigate challenging conversations, and present ideas with confidence. Communication is central to everyone's professional success, whether that be collaborating with teams, managing clients, or building interpersonal relationships. This student-friendly textbook emphasizes the power of listening, mastering in-person and live interactions, and applying best practices for seamless communication in professional emails, texts, and virtual meetings. Strategic communication expert Andrew Loos equips readers with the tools to navigate these interactions confidently and effectively in today's ever-evolving workplace. Each chapter offers not only insights but also practical strategies that empower readers to master communication in its many forms-from in-person discussions to the nuances of digital platforms. By the end of this book, students will be better prepared to foster trust, gain professional credibility, and influence those around them, all through the power of their words and actions. Professional Communication: Advancing Your Career Through Communication is an ideal textbook for courses in Business Communication, Professional Development, and Career Readiness, as well as an essential guide for anyone looking to enhance their communication skills and accelerate their career growth AN INTERACTIVE, MULTIMEDIA LEARNING EXPERIENCE Professional Communication: Advancing Your Career Through Communication includes an enhanced e-text that engages students with a variety of interactive content designed to complement and enrich the reading experience. Every new copy of the paperback textbook includes access to the e-text, and icons throughout the print book signal corresponding digital content in the e-text. Professional Communication integrates video content developed to complement the text and engage readers more deeply. Content Review Videos: We provide author-led video content for each learning objective in the chapter. These videos feature a diverse group of industry practitioners supporting module learning objectives through shared experiences, tips, and advice to the learnerExplainer Videos: In addition, Explainer Videos cover important scenarios that support the specific communication concept of that section Each learning objective includes a self-scoring Concept Check Quiz to help students prepare for higher-stakes assessments and exams....

        Biographie:

        ANDREW LOOS, early in his career in advertising, recognized a widespread struggle among companies to humanize their brands and communicate effectively with consumers. This led him to start Attack!, a staffing and field marketing agency designed to place brand ambassadors who embodied the products they were promoting. Eight years in, Andrew helped grow Attack! into one of the country's top experiential marketing firms, reaching millions of consumers through live events and retail engagement.This success, paired with author credits on John Wiley and Sons', Applied Marketing and You Got This! business series, immersed him in the world of higher education where he sees a very similar challenge: classrooms struggling to integrate experiential learning into a student's academic journey. Andrew believes - just as sales cycles shorten when consumers get to experience a product for themselves - that students achieve mastery of a skill faster when they have the opportunity to apply their classroom learning to the real world.

        ...

        Sommaire:

        Preface ix

        Acknowledgments xiii

        About the Author xv

        1 Understanding Today's Professional Communication Landscape 1

        Strong Communication Skills and Career Success 2

        Greater Comprehension of Your Role and Responsibilities 2

        Improved Team Collaboration and Follow- Through 2

        Career Mobility Through Positive Communication Habits 3

        Moving Forward 3

        Types of Communication Used in Today's Job Marketplace 5

        Verbal Communication 6

        Nonverbal Communication 6

        Listening as Communication (Active Listening) 7

        When in Doubt - RACI 7

        Moving Forward 8

        Communication in a Connected Global Workforce 9

        Cultural Differences in Communication 9

        Importance of Context 9

        Flexibility and Adaptability 10

        The Art of Practicing Empathy 10

        Moving Forward 11

        Collaboration Tools and the Ever- Changing Communication Ecosystem 12

        The Rise of Remote and Global Teams 13

        The Power of Automation: Transparency and Accountability 13

        Enhanced Communication and Improved Team Dynamics 14

        Key Terms 16

        Moving Forward to Module 2 16

        2 Listening as a Form of Communication 17

        Forms of Listening 18

        Internal Listening for Self- Reflection and Growth 18

        Focused Listening to Enhance Understanding and Problem- Solving 18

        Global Listening 19

        Building Trust and Forming Bonds Through Listening 19

        Listening as a Tool for Empathy and Emotional Intelligence 19

        Moving Forward 20

        Listening Best Practices 21

        What Is Nonverbal Communication? 21

        Why Body Language and Eye Contact Matter 22

        Avoiding Multitasking While Listening 22

        Being Mindful of Interrupting and On- Topic Responses 23

        Moving Forward 23

        Appropriate Ways of Asking Questions 24

        Seeking Clarification: Why It's Important 25

        Pause, Consider Ask! 25

        Tone and Delivery 26

        Active Listening: Asking Appropriate Questions 26

        Moving Forward 27

        Considerations When Listening 28

        What Is Diversity in Communication? 28

        Equity in Participation 29

        Inclusion in Practice 29

        Best Practices for Embedding DEI in Professional Communications 29

        Key Terms 32

        Moving Forward to Module 3 32

        3 In- Person, Live Communication Mastery 33

        Knowing When to Use In- Person Communication 34

        Collaboration Around Proprietary Company Information 34

        HR- Related Topics (Promotions, Complaints, Etc.) 35

        Performance Reviews 35

        Enhancing In- Person Meetings and Presentations 37

        Practicing Positive Body Language 37

        What Your Attire Communicates 38

        Being Present and Staying Attentive 38

        Moving Forward 39

        Communication Around Interpersonal Encounters 40

        Fostering Collaboration with Peers 41

        Communicating Effectively with Superiors 41

        Resolution- Based Communication Practices 42

        Moving Forward 44

        Over- Communicating (and Why You Should Avoid It) 45

        The Pitfalls 45

        Strategies to Avoid Over- Communicating 46

        Tips for Concise Communication in a Professional Setting 46

        Key Terms 49

        Moving Forward to Module 4 49

        4 Email and Texting as a Form of Communication 50

        Email as Documentation 51

        Adhering to Company Policies on Work Email Usage 51

        Appropriate Versus Inappropriate Work Emails 51

        The Integral Role of Work Emails in HR Evaluations 52

        Understanding Your Audience 52

        Permanence and Documentation of Emails 53

        Moving Forward 53

        Demonstrating Mastery in Email Structure 54

        Let's Start...

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