Calming the Storm - Peter Steven Adler

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Résumé :
This handbook is for all types of leaders in the public, private, and civil sectors who need to negotiate considerations, calm frictions, mend fences, and facilitate cooperation. Filled with engaging stories and examples, the book presents seventy-five short and quick guidelines for getting past useless arguments and taming cranky issues....

Biographie:
Peter S. Adler, Ph.D. is a partner in GUILD Consulting and the former president and CEO of The Keystone Center (www.keystone.org). Adler's specialty is multi-party problem-solving for policy and governance disputes and for enterprises seeking operational alignment, excellence, and strategy. He has extensive national and international experience with business and policy negotiations and writes, trains, and teaches in areas of conflict management. Adler is a former Peace Corps volunteer and has held executive positions with the Hawai'i Supreme Court, Hawai'i Justice Foundation, and the Neighborhood Justice Center and served as president of the Society of Professionals in Dispute Resolution. He has authored five books and other publications in the field of conflict management....

Sommaire:

Table of Contents

About the Author
Introduction
Want to Calm a Storm?
I. Timing is Everything
II. Be Ready to Enlist Others into Your Effort
III. Get into an Independence Zone
IV. Help Rivals Find Sweet Spots
V. Watch Power Expand, Shift, or Attenuate
VI. Grab that Sudden Innovation Inspiration and See if it Fits
VII. Uncover Fresh Energy
VIII. Make Teams High Performing
IX. Listen More, Absorb Everything, Talk Sparingly
X. Find Facts (Together)
XI. Take on the Snarky Governance Problem
XII. Look Around the Bend and Over the Horizon
XIII. Build Pacts, Treaties, Bargains, and Accords
XIV. Choreograph Moves
XV. Move Past Gridlock
Postscript