The Interpersonal Communication Reader - Joseph A. DeVito

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Résumé :
Offering popular and scholarly selections, this reader helps students better understand concepts in interpersonal communication and offers practical advice to facilitate more effective communication. The Interpersonal Communication Reader features brief, engaging selections on topics ranging from basic principles of interpersonal communication, verbal and nonverbal messages, and interpersonal relationships, to topics that are rarely covered in depth in traditional textbooks, such as feedback, gossip, and apologies. Emphasizing the practical skills of interpersonal communication and relationships, the selections also highlight the theoretical and research foundations on which these skills rest and include a variety of learning aids to make them interactive experiences for students.

Sommaire:
I. FOUNDATIONS OF INTERPERSONAL COMMUNICATION. How to use communication: The Four Reasons Why Good Communication Is So Important. How to give and receive information: Communication: A Process of Giving and Getting Information. How to be popular: The Eight Habits of Highly Effective People. How to assert your rights: Becoming an Assertive Communicator. How to make the right impression: Self-Presentation. How to understand another person's understanding: Different Stories: Why We Each See the World Differently. How to listen more effectively: Listening Distortions. How to manage feedback: Making Sure with Feedback. How to ask questions: A Dozen Workable Ways to Ask Empowering Questions. How to communicate with other cultures: Cultural Competence. II. MESSAGES IN INTERPERSONAL COMMUNICATION. How to understand language and gender: Language and Gender Differences. How to communicate with men and women: The Big Three: Content, Style, and Structure. How to say I'm sorry: Go Ahead, Say You're Sorry. How to gossip for fun and profit: The Real Slant on Gossip. How to use your face: Face It! How to use eye contact: Eye Contact. How to express criticism The TACTful Message: How to Give Criticism. How to deal with lying: The Language of Lies. How to e-mail politely: E-Etiquette. III. INTERPERSONAL RELATIONSHIPS. How to get the most out of relationships: Why Relationships Matter. How to think clearly about relationships: Myths of the Ideal Relationship. How to fight effectively: Twelve Characteristics of People who Resolve Conflicts Effectively. How to communicate to help: Suggestions for Positive and Healing Communication. How to communicate in close relationships: Studying Communication in Marriage. How to deal with verbal abuse: Verbally Abusive Relationships. Index.