Body Language: It's What You Don't Say That Matters - Robert Phipps

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Résumé :
Body language matters. From getting a job to getting a pay rise, and from closing a deal to managing the people around you, it makes a big difference. Robert Phipps, one of the world's leading body language experts shows you how to make it work for you. Busting some of the biggest body language myths, Phipps shows how to read other people's body language and to use yours to succeed in business and life. Loaded with practical tips, this book covers everything you ever need to know about body language, in a variety of business situations: * Greetings * Meetings * Partings * Presentations * Negotiations * Motivation * Deception * Managing * Interviewing * Disciplining

Biographie:
Robert Phipps was the resident body language expert on the Trisha show for seven years where he was known as The Human Lie Detector. He has subsequently worked on Big Brother, This Morning and appeared in newspapers and magazines right through to the news on BBC, Sky, and GMTV, analysing celebrities, politicians and anyone else who finds themselves in the media spotlight.

Sommaire:
Part One 1 The Body of Evidence 3 2 The Science of Body Language 21 3 Body Language is Bigger Than You Think 39 Part Two 4 Greetings 61 5 Meetings 89 6 Presentations 121 7 Sales and Negotiations 141 8 Aggression and Confrontation 159 9 The Body Language of Managing Others 181 10 Putting It All Together 193 The Back Story - You're Lying - How It All Started 211 Thanks 219 About Robert Phipps 221 Image Credits 223 Index 227

‘Busting major body language myths, Phipps reveals how to read other people's body language and to use yours to succeed in business and in life.' (Finance & Management, January 2012)