Be Advised - How To Use Consulting Effectively - Fiona Czerniawska

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Résumé :
Pour rendre la relation client -consultant la plus efficace possible, il faut que le client soit préparé à la mission du consultant et disposé à en tirer le meilleur parti . Ce livre montre comment faire.

Biographie:
Fiona Czerniawska is a leading commentator on the consulting industry. She is the joint founder and managing director of Source (www.sourceforconsulting.com) which aims to help clients purchase consulting services in a more transparent, effective and efficient way She is also Head of Research at the Management Consultancies Association in the UK. Her books include The Intelligent Client and Management Consulting in Practice: Award-Winning International Case Studies. She is also the co-author of Business Consulting: A Guide to How it Works and How to Make it Work. François Rivard is a partner at Logica Business Consulting. He helps clients transform their organisations. He presents seminars and conferences throughout the year and teaches in French universities. He has written Pive books about information system management. Logica Business Consulting is the consulting division of Logica, a business and technology service company employing 39,000 people. It provides business consulting, systems integration, and outsourcing to clients around the world, including many of Europe's largest businesses. It is committed to long term collaboration, applying insight to create innovative answers to clients' business needs.

Sommaire:
["SPARK: PREPARING FOR THE JOURNEY","Knowing where you want to go","Choosing the right travelling companion","ENGINE: GETTING READY TO GO","Shaping the ecosystem","Building commitment to the journey","Creating the metrics for success","ACCELERATION: PUTTING YOUR FOOT DOWN","Ensuring transparency","Being innovative. being flexible","Sharing the driving","Engaging everyone's enthusiasm","Travelling together","TRAVELLING ABROAD","Managing international projects","France","United Kingdom"]